About ITS

Augustana Information Technology Services (ITS) provides and supports Augustana's Computers, Networks and Telecommunications infrastructure.

ITS Staff

ITS Committee

ITS Mission

To provide technology resources and support services that enhance the academic and administrative experiences of the Augustana College community.

ITS Vision

To provide technically current, adequate, responsive, reliable and service-oriented information technology resources to the students, faculty, and staff who rely on, trust and use those resources in support of Augustana College's mission and strategies. We strive to be a model information and technology organization recognized for proactive leadership, collaboration, innovation, and responsive customer service.

ITS Support

The Menu Bar on the left of the page can be used to easily find support for areas you are interested in. If there is information you cannot find, contact the  Computer Help Desk.

The ITS Computer Help Desk is the place to start for your computer, network and  printer questions.

  • Helpdesk Fall and Spring Hours:
    • Monday - Thursday 8:00 am - 7:00 pm
    • Friday 8:00am - 5:00pm
  • Email: helpdesk@augie.edu
  • Phone: 605.274.5331

Network and System Maintenance Windows