Information Technology Services

ITS Mission

To provide technology resources and support services that enhance the academic, administrative, and co-curricular experiences of the Augustana University community.

ITS Vision

To provide technically current, adequate, responsive, reliable and service-oriented information technology resources to the students, faculty, and staff who rely on, trust and use those resources in support of the Augustana University mission and strategies. We strive to be a model information and technology organization recognized for proactive leadership, collaboration, innovation, and responsive customer service.

ITS Support

Find support for areas you are interested in through the menu links. If there is information you cannot find, contact the Computer Help Desk.

The ITS Computer Help Desk is the place to start for your computer, network and printer questions.

  • Helpdesk Fall and Spring Hours:
    • Monday - Friday 8 a.m. - 5 p.m.
  • Email:
  • Phone: 605.274.5331