Early Alert & Referral System (EARS)

Augustana's Early Alert System (EARS) is an early identification and intervention tool for faculty and other campus personnel to refer concerns that present obstacles to student success.

The Dean of Students Office administers the EARS Program and works closely with a designated team of staff representing support services associated with the Success Center, Campus Life Center, International Programs Office and Registrar's Office.

Submit an EARS Alert

EARS Alerts are submitted online.

When an EARS Alert is received, the reporter (faculty or staff submitting the online form) receives an immediate acknowledgement. Depending on the nature of the concern, the reporter and/or the student's academic advisor may be contacted for additional information and/or shared findings deemed helpful to supporting the student as circumstances might dictate.

EARS Alerts are responded to with respect for confidentiality and sensitivity to the unique circumstances of the specific concern.

Types of Alerts

The online form asks reporters to identify their concern(s) using three categories; Academic, Behavioral and Enrollment. Following are general descriptions of the three categories of EARS Alerts. You will also be asked to provide additional comments as important background context and detail necessary to respond to the student with appropriate support resources.

  • Academic

EARS alerts of an academic nature are supplemental to, not a replacement for, communication between the professor and the student about expectations and topics related to class performance.

Use EARS alerts to identify a student who misses class or is habitually late; a student who does not submit homework and/or when homework is of an uncharacteristically poor quality; with a student who has low (failing) scores on tests or quizzes; and if s/he is at risk of failing the course.

Faculty are also encouraged to use the EARS Alert form if it is recommended that the student considers withdrawing from the course.

  • Behavioral

Behavioral alerts relate to significant personal circumstances that may be due to students' health (physical and/or emotional); serious illness and/or death in the family or with a friend; when a student demonstrates disruptive behavior that interferes with other's classroom experience; and if the student exhibits behavior that may pose a threat to self or others.

  • Enrollment

Use an EARS Alert form to identify a student who may be planning to leave school.